Shipping policy

Shipping Policy – Ecora

Welcome to Ecora (ecora.online). We are dedicated to delivering a smooth, reliable, and transparent shopping experience to our customers across India.

Shipping Coverage

We currently ship to all serviceable locations within India using trusted courier partners to ensure safe and timely delivery of your orders.

Order Processing & Dispatch

  • All orders are processed after successful order confirmation.

  • Orders are carefully packed and dispatched to reach you within 7 business days from the date of order confirmation.

  • During festivals, sales, or high-demand periods, dispatch timelines may be slightly extended.

Delivery Timeline

  • The estimated delivery time is up to 7 business days, depending on your delivery location.

  • Delivery delays may occur due to unforeseen circumstances such as weather conditions, remote locations, or courier partner issues.

  • Ecora shall not be held responsible for delays beyond our control.

Cash on Delivery (COD)

  • Cash on Delivery (COD) is available on eligible orders for your convenience.

  • Please ensure that your shipping address and contact details are accurate to avoid delivery issues.

Shipping Charges

  • Any applicable shipping charges will be clearly displayed at checkout before order placement.

  • Free shipping offers, if available, will be mentioned on the website.

Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS or email, wherever applicable.

  • Customers can track their orders using the provided information.

Undelivered or Returned Shipments

  • If an order is returned to us due to incorrect address, unsuccessful delivery attempts, or refusal of a COD order, re-shipping charges may apply.

  • Ecora reserves the right to cancel such orders in accordance with our Terms & Conditions.

Returns

  • We offer a 7-day return policy from the date of delivery, subject to our Returns & Refund Policy.

  • Customers must initiate return requests within the eligible period for assistance.

Terms & Conditions

By placing an order on ecora.online, you agree to our Shipping Policy, Return Policy, and Terms & Conditions as mentioned on the website. Ecora reserves the right to update or modify this policy at any time without prior notice.

Thank You

Thank you for choosing Ecora. We truly appreciate your trust and support and look forward to serving you with quality products and dependable service.